# Welcome to Tech House Market

***Empowering your grooves one sample at a time***

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**Welcome to Tech House Market's Help Center!** You’re just one step away from unlocking the best production tools for your music. **In just 5 minutes**, we’ll walk you through everything you need to know to get the most out of our sample packs, presets, project files, and more, helping you elevate your sound and take your music to the next level!
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<figure><img src="https://726845193-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlS8euL5lsBR3Zc7vcR4u%2Fuploads%2FFfrpHI8NTKAXQYdulc9I%2FBanner-1920.png?alt=media&#x26;token=294e113b-75dc-45ef-9483-52d4aa3dd2b8" alt=""><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="general-information"><strong>GENERAL INFORMATION</strong></a></td><td></td><td></td><td></td><td><a href="broken-reference">Broken link</a></td></tr><tr><td><a href="account-and-orders"><strong>ACCOUNT &#x26; ORDERS</strong></a></td><td></td><td></td><td></td><td><a href="account-and-orders">account-and-orders</a></td></tr><tr><td><a href="product-usage-and-licensing-copyright"><strong>PRODUCT USAGE &#x26; COPYRIGHT</strong></a></td><td></td><td></td><td></td><td><a href="broken-reference">Broken link</a></td></tr><tr><td><a href="download-issues"><strong>DOWNLOAD ISSUES</strong></a></td><td></td><td></td><td></td><td></td></tr><tr><td><a href="xfer-serum"><strong>Xfer SERUM Problems</strong></a></td><td></td><td></td><td></td><td></td></tr><tr><td><a href="policies"><strong>POLICIES</strong></a></td><td></td><td></td><td></td><td></td></tr></tbody></table>

### :question: FREQUENTLY ASKED QUESTIONS

<details>

<summary><strong>What should I do if I didn't receive my download link?</strong><br></summary>

&#x20;First, check your spam folder. If it’s not there, [click here](https://techhousemarket.com/pages/contact) to contact us.\
More or other problems regarding to downloading please [click here](https://tech-house-market.gitbook.io/help/download-issues) for more info

</details>

<details>

<summary>Are your products royalty free?</summary>

Yes, all products are **100% royalty-free**. You can use the samples in your music and commercial projects (e.g., albums, YouTube videos, films, video games, etc.). However, you **cannot** redistribute or repack the samples or use them as your own without modification.

</details>

<details>

<summary>Can I get a Refund?</summary>

For all the info regarding refunds please [click here](https://tech-house-market.gitbook.io/help/policies/refund-policy)

</details>

<details>

<summary>What software do I need to use my purchased products?</summary>

&#x20;Please review the product details before purchasing to ensure compatibility with your software [click here](#what-software-do-i-need-to-use-my-purchased-products) for more info. (all sample packs are compatible with all DAW's since these include .wav files.

</details>

<details>

<summary>How do I contact customer support?</summary>

You can reach us through our contact page: [Click here](https://techhousemarket.com/pages/contact).

</details>

<details>

<summary>Can I release / sign a track with your samples?</summary>

Yes, all products are **100% royalty-free**. You can use the samples in your music and commercial projects (e.g., albums, YouTube videos, films, video games, etc.). However, you **cannot** redistribute or repack the samples or use them as your own without modification.

</details>


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