My zip file doesn't open. What should I do?

If your zip file is not opening, it could be due to several factors:

• Corrupted download: This can happen if the file didn't download correctly. In this case, please try re-downloading the file from your email or your Tech House Market account.

• Incorrect extraction tool: Make sure you’re using a proper extraction tool. We recommend using software like WinRAR (Windows) or The Unarchiver (Mac). You can download these tools for free online.

• File size issue: Large zip files might take some time to extract. Be patient and allow the extraction to complete.

If you're still facing issues, please click here to submit a request via our support form with a screenshot of any error messages.