Sample Pack Not Appearing After Download (Safari)

If you’re using macOS and downloaded a sample pack using Safari, but can’t find the file, don’t worry — this is a common Safari + macOS behavior. The file is usually not lost, just auto-handled or blocked.

Follow the steps below in order.

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1️⃣ Check if Safari auto-handled or blocked the file

Safari may silently extract, move, or block ZIP files.

1. Open Safari

2. In the menu bar, go to Safari → Settings → General

3. Make sure “Open ‘safe’ files after downloading” is unchecked

Why this matters When this option is enabled, Safari may auto-extract or move ZIP files, making it look like the download disappeared.

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2️⃣ Check Safari’s download history (important)

Even if the file isn’t visible, Safari still logs all downloads.

• Press ⌥ Option + ⌘ Command + L or click the ⬇️ download icon in Safari’s toolbar

Look for:

• A failed download

• A file marked Blocked

• A file marked Finished but not visible

👉 If you see the file, right-click → Show in Finder

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3️⃣ Search common “hidden” locations

Safari sometimes saves files outside the Downloads folder.

Search your Mac

1. Open Finder

2. Press ⌘ Command + F

3. Set search scope to This Mac

4. Search for:

   • the sample pack name

   • zip

   • rar

Also manually check:

• Downloads

• Desktop

• Documents

• Music (very common for audio/sample packs)

Advanced location (optional)

• Open Finder

• Go to Go → Go to Folder

• Paste:

~/Library/Safari/Downloads

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4️⃣ Check macOS security settings (Gatekeeper)

macOS may block or remove files during download.

1. Open System Settings → Privacy & Security

2. Scroll down

3. Look for a message like:

   “Safari blocked a file from downloading”

If you see this:

• Click Allow Anyway

• Re-download the pack

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5️⃣ Download using “Save As”

This avoids Safari’s automatic file handling.

1. Right-click the download link

2. Select Download Linked File As…

3. Manually choose the Downloads folder

4. Watch the file appear

If it disappears again, Safari is blocking it.

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6️⃣ Recommended workaround (fastest fix)

Safari is unreliable with large ZIP/RAR audio files.

✅ Best solution:

• Download the pack using Google Chrome or Firefox

• Re-download once using the new browser

In most cases, this fixes the issue immediately.

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Still need help?

If none of the steps above work, contact support and we’ll help you get access to your files right away.