> For the complete documentation index, see [llms.txt](https://tech-house-market.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech-house-market.gitbook.io/help/general-information/how-long-does-it-take-to-get-a-response-from-the-support-team.md).

# How long does it take to get a response from the support team?

We aim to reply within **24 hours**, but responses may take longer over the **weekend** or during holidays. Thanks for your patience!