Help Center | Tech House Market
Back to shop
  • ℹ️Welcome to Tech House Market
  • General Information
    • What is Tech House Market?
    • What products do you sell?
    • How long does it take to get a response from the support team?
    • Can I get a refund?
    • How do I join your discord server?
  • Account & Orders
    • Do I need an account to purchase?
    • What if I can’t log in to my account?
    • How do I create an account?
  • Product Usage & Licensing, Copyright
    • Are your products royalty-free?
    • Can I use the products in commercial music?
    • Do I own the copyright of the samples?
    • Can I use your samples in a song I’m releasing?
    • Can I use the name or likeness of the creators?
    • Can I get an official license document?
  • 🔽Download issues
    • I didn't receive a download link
    • I reached the max downloads, what now?
    • Can I get a new download link?
    • My zip file doesn't open. What should I do?
    • What does the download include?
    • My download is really slow, what can I do?
    • Where can I find my download after purchase?
    • Where can I find back my purchases?
  • Xfer Serum
    • My Serum presets are not working
    • How do I install Serum presets?
    • How do I install noises in Serum?
    • How do I install wavetables in Serum?
    • Serum 2 Questions
  • Policies
    • Privacy Policy
    • Refund Policy
    • Terms of Use
    • Terms Of Service
  • Contact Support
    • Shoot us an email
Powered by GitBook
On this page
  1. General Information

How long does it take to get a response from the support team?

We aim to reply within 24 hours, but responses may take longer over the weekend or during holidays. Thanks for your patience!

PreviousWhat products do you sell?NextCan I get a refund?

Last updated 1 month ago