# Help Center | Tech House Market

## Help Center | Tech House Market

- [Welcome to Tech House Market](https://tech-house-market.gitbook.io/help/readme.md)
- [What is Tech House Market?](https://tech-house-market.gitbook.io/help/general-information/what-is-tech-house-market.md)
- [What products do you sell?](https://tech-house-market.gitbook.io/help/general-information/what-products-do-you-sell.md)
- [How long does it take to get a response from the support team?](https://tech-house-market.gitbook.io/help/general-information/how-long-does-it-take-to-get-a-response-from-the-support-team.md)
- [Can I get a refund?](https://tech-house-market.gitbook.io/help/general-information/can-i-get-a-refund.md)
- [How do I join your discord server?](https://tech-house-market.gitbook.io/help/general-information/how-do-i-join-your-discord-server.md)
- [Do I need an account to purchase?](https://tech-house-market.gitbook.io/help/account-and-orders/do-i-need-an-account-to-purchase.md)
- [What if I can’t log in to my account?](https://tech-house-market.gitbook.io/help/account-and-orders/what-if-i-cant-log-in-to-my-account.md)
- [How do I create an account?](https://tech-house-market.gitbook.io/help/account-and-orders/how-do-i-create-an-account.md)
- [Everything about royalties & Copyright](https://tech-house-market.gitbook.io/help/product-usage-and-licensing-copyright/everything-about-royalties-and-copyright.md)
- [Installing 3rd party Sample Packs in Ableton](https://tech-house-market.gitbook.io/help/installation-guides-ableton/installing-3rd-party-sample-packs-in-ableton.md): Follow the steps below :)
- [How to Install & Use Tech House Market Project Files in Ableton Live 12](https://tech-house-market.gitbook.io/help/installation-guides-ableton/how-to-install-and-use-tech-house-market-project-files-in-ableton-live-12.md): This guide explains how to properly install and use Tech House Market (THM) third-party Ableton Project Files, including packs from artists like Josh Baker and Chris Stussy.  If you follow these steps
- [Fix: “Some Tracks Contain Missing Frozen Samples” in Ableton](https://tech-house-market.gitbook.io/help/installation-guides-ableton/fix-some-tracks-contain-missing-frozen-samples-in-ableton.md)
- [Installing 3rd party Sample Packs in FL Studio](https://tech-house-market.gitbook.io/help/installation-guides-fl-studio/installing-3rd-party-sample-packs-in-fl-studio.md): Follow the guide below :)
- [How to Install & Use Tech House Market Project Files in FL Studio](https://tech-house-market.gitbook.io/help/installation-guides-fl-studio/how-to-install-and-use-tech-house-market-project-files-in-fl-studio.md): This guide explains how to open and use Tech House Market (THM) third-party FL Studio project files in any modern version of FL Studio.
- [I didn't receive a download link](https://tech-house-market.gitbook.io/help/download-issues/i-didnt-receive-a-download-link.md)
- [I reached the max downloads, what now?](https://tech-house-market.gitbook.io/help/download-issues/i-reached-the-max-downloads-what-now.md)
- [Can I get a new download link?](https://tech-house-market.gitbook.io/help/download-issues/can-i-get-a-new-download-link.md)
- [My zip file doesn't open. What should I do?](https://tech-house-market.gitbook.io/help/download-issues/my-zip-file-doesnt-open.-what-should-i-do.md)
- [What does the download include?](https://tech-house-market.gitbook.io/help/download-issues/what-does-the-download-include.md)
- [My download is really slow, what can I do?](https://tech-house-market.gitbook.io/help/download-issues/my-download-is-really-slow-what-can-i-do.md)
- [Where can I find my download after purchase?](https://tech-house-market.gitbook.io/help/download-issues/where-can-i-find-my-download-after-purchase.md)
- [Where can I find back my purchases?](https://tech-house-market.gitbook.io/help/download-issues/where-can-i-find-back-my-purchases.md)
- [Sample Pack Not Appearing After Download (Safari)](https://tech-house-market.gitbook.io/help/download-issues/sample-pack-not-appearing-after-download-safari.md)
- [Safari can't open the file](https://tech-house-market.gitbook.io/help/download-issues/safari-cant-open-the-file.md): If you get this error message, below you will find the solution!
- [My Serum presets are not working](https://tech-house-market.gitbook.io/help/xfer-serum/my-serum-presets-are-not-working.md)
- [How do I install Serum presets?](https://tech-house-market.gitbook.io/help/xfer-serum/how-do-i-install-serum-presets.md)
- [How to install Serum 2 Presets](https://tech-house-market.gitbook.io/help/xfer-serum/how-to-install-serum-2-presets.md): This guide shows the correct way to install Serum 2 presets so they appear in the Serum 2 browser and work properly. Serum 2 uses a folder-based preset system, not legacy .fxp files.
- [How do I install noises in Serum?](https://tech-house-market.gitbook.io/help/xfer-serum/how-do-i-install-noises-in-serum.md)
- [How do I install wavetables in Serum?](https://tech-house-market.gitbook.io/help/xfer-serum/how-do-i-install-wavetables-in-serum.md)
- [Serum 2 Questions](https://tech-house-market.gitbook.io/help/xfer-serum/serum-2-questions.md)
- [Privacy Policy](https://tech-house-market.gitbook.io/help/policies/privacy-policy.md)
- [Refund Policy](https://tech-house-market.gitbook.io/help/policies/refund-policy.md)
- [Terms of Use](https://tech-house-market.gitbook.io/help/policies/terms-of-use.md)
- [Terms Of Service](https://tech-house-market.gitbook.io/help/policies/terms-of-service.md)
- [Shoot us an email](https://tech-house-market.gitbook.io/help/contact-support/shoot-us-an-email.md)