Help Center | Tech House Market
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  • ℹ️Welcome to Tech House Market
  • General Information
    • What is Tech House Market?
    • What products do you sell?
    • How long does it take to get a response from the support team?
    • Can I get a refund?
    • How do I join your discord server?
  • Account & Orders
    • Do I need an account to purchase?
    • What if I can’t log in to my account?
    • How do I create an account?
  • Product Usage & Licensing, Copyright
    • Are your products royalty-free?
    • Can I use the products in commercial music?
    • Do I own the copyright of the samples?
    • Can I use your samples in a song I’m releasing?
    • Can I use the name or likeness of the creators?
    • Can I get an official license document?
  • 🔽Download issues
    • I didn't receive a download link
    • I reached the max downloads, what now?
    • Can I get a new download link?
    • My zip file doesn't open. What should I do?
    • What does the download include?
    • My download is really slow, what can I do?
    • Where can I find my download after purchase?
    • Where can I find back my purchases?
  • Xfer Serum
    • My Serum presets are not working
    • How do I install Serum presets?
    • How do I install noises in Serum?
    • How do I install wavetables in Serum?
    • Serum 2 Questions
  • Policies
    • Privacy Policy
    • Refund Policy
    • Terms of Use
    • Terms Of Service
  • Contact Support
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  • Refund Policy – Tech House Market
  • Eligibility for Refund
  • Important Information
  • Bundled Products
  • General Conditions
  1. Policies

Refund Policy

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Last updated 1 month ago

Refund Policy – Tech House Market

At Tech House Market, we strive to provide high-quality digital products. Due to the nature of digital downloads, all sales are final, and we do not offer refunds once a product has been downloaded. However, refunds may be issued under the following conditions:

Eligibility for Refund

You may request a refund if:

  • You have not downloaded the product.

  • You accidentally made a duplicate purchase of the same product.

Important Information

  • Before requesting a refund, please review our FAQ section for potential solutions.

  • If you believe you qualify for a refund, to contact our support team with your order details.

  • Ensure you fully understand the product details, contents, and software requirements before purchasing.

Bundled Products

Refunds are not available for bundled products, as they are already discounted below the regular price. Please verify your selections before purchasing to avoid duplicate orders.

General Conditions

By purchasing from Tech House Market, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services, products, or access to our platform without our express written permission.

The headings in this agreement are included for convenience only and do not affect the interpretation of these terms.

Tech House Market

If you have any questions, to contact us.

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