Help Center | Tech House Market
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  • ℹ️Welcome to Tech House Market
  • General Information
    • What is Tech House Market?
    • What products do you sell?
    • How long does it take to get a response from the support team?
    • Can I get a refund?
    • How do I join your discord server?
  • Account & Orders
    • Do I need an account to purchase?
    • What if I can’t log in to my account?
    • How do I create an account?
  • Product Usage & Licensing, Copyright
    • Are your products royalty-free?
    • Can I use the products in commercial music?
    • Do I own the copyright of the samples?
    • Can I use your samples in a song I’m releasing?
    • Can I use the name or likeness of the creators?
    • Can I get an official license document?
  • 🔽Download issues
    • I didn't receive a download link
    • I reached the max downloads, what now?
    • Can I get a new download link?
    • My zip file doesn't open. What should I do?
    • What does the download include?
    • My download is really slow, what can I do?
    • Where can I find my download after purchase?
    • Where can I find back my purchases?
  • Xfer Serum
    • My Serum presets are not working
    • How do I install Serum presets?
    • How do I install noises in Serum?
    • How do I install wavetables in Serum?
    • Serum 2 Questions
  • Policies
    • Privacy Policy
    • Refund Policy
    • Terms of Use
    • Terms Of Service
  • Contact Support
    • Shoot us an email
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  1. Xfer Serum

My Serum presets are not working

9 out of 10 times, simply updating Serum to the latest version will solve the issue. If you downloaded a preset pack that includes wavetables or sounds, ensure that they are placed in the correct folders. Please note, we do not offer refunds and are not responsible for any issues related to using cracked versions of Serum. Always make sure you're using a legitimate, up-to-date version.

Do you issues installing your Serum Presets please include a screenshot with the error code in the support email.

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Last updated 1 month ago